Tis the season for landscaping work!

Warm weather means that our clients, and potential clients, are spending more time outdoors. And hopefully seeing a project or two around their property that we can help them with. 

We're working to capitalize on this seasonal demand at Grunder Landscaping Co., and this week I wanted to share what our landscape designers to do as they're preparing for an initial sales call so that we put our best foot forward. 

1. Screening Prospects
We don't want to waste our time or our prospects'. When someone calls in or fills out our webform, our sales team is getting back in touch to screen the lead. At this point we're asking questions to make sure we're the right fit for the work they have in mind. Questions like: 

• What type of work did you want to have done?
• Did you have a budget in mind for this project?
• We charge a consultation fee for the initial meeting and then a design fee to work on the designs. Are you comfortable with that?

There are other questions we ask at this point, and then even more information we gather during the initial meeting. 

2. Looking the Property Up Online
We use Property Intel to get a view of the property and an understanding of the layout before we're onsite. We also use this tool during the design phase, but it's helpful at this stage too. It can help us to get an idea of what space we have to work with and what site conditions to double check when we visit the property in-person. 

3. We Consolidate Trips
During our initial consultation we'll talk to the client more about what they want, but we'll also get all the measurements, notes, and elevations we need to avoid needing a second trip out to the property to design the work. 

This is both to make our sales team more efficient but also to avoid friction for the client: we can come out to the property one time and create a design that is installable as it's drawn. 

This entire approach boils down to just one philosophy that I think is important: we make it as easy as we can for our clients to do business with us. We don't want to waste anyone's time, and we want to make working with us a fun experience, not a chore. It's part of why I think we're able to win the sales that we do.

Later this week I'll be joined online by Chris Psencik to discuss all the different tactics and little tips we use to impress both residential and commercial clients and win sales during our Virtual Sales Bootcamp. Are you signed up to join us? Whether you get online live with us or watch the recordings on your own schedule, I know this event will help sales pros to finish the spring up strong!

Marty Grunder
Founder & CEO
The Grow Group & Grunder Landscaping Co.