2019 Elite Retreat: operational excellence

November 19–21
Bachelor Gulch, CO

Take your business to the peak of success.

Achieving operational excellence is essential to succeeding in the green industry. In fact, it’s a sure-fire way to stand out from your competition. Yet many companies struggle to get it right. At this elite retreat held in the spectacular setting of the Ritz-Carlton, Bachelor Gulch in Colorado, The Grow Group team will inspire you to think about operational excellence in new ways and teach you proven tactics for maximizing yours.

The Elite Retreat struck the perfect balance between business and relaxation. The Grow Group outdid themselves, enabling us not only to stay at a world-class resort but also to learn from the hotel’s expert team.
— Annette and Ryan McCarthy, RJ Lawn Service, Waukee, Iowa

Learn operational Excellence from the Ritz Carlton’s World-Class TEam

The retreat includes an interactive session with the Ritz-Carlton’s elite team, who’ll show you how they achieve operational excellence and how to translate their tactics to your own business.

Held at a resort perched on the side of Beaver Creek Mountain, this can be a great getaway trip for you, your right-hand man or woman, and/or other members of your team to step back from working in your business and instead spend time working on it. Invite your spouse or significant other, too—there is no shortage of extracurricular activities for them to join in and enjoy at the resort and in Bachelor Gulch and the surrounding town of Avon.

I never anticipated gaining as much information as I did at The Grow Group’s Elite Retreat. I learned so many things that I can use to improve our day-to-day operations.
— Chris Homeier, Clean Scapes, Austin, Texas


Tuesday, November 19

4 P.M. 

Why Operational Excellence Matters
Marty Grunder, President and CEO of The Grow Group and Grunder Landscaping Co.

5 p.M.

The Ritz-Carlton: Why They Go the Extra Mile Every Day for Their Guests
Jim Cali and Jason New, Executive Coaches, The Grow Group

5:30 P.M.

Welcome Reception
Spouses and significant others included.

6:15 P.M.

Walk to Dinner
Spouses and significant others included.

6:30 P.M.

Dinner in Bachelor Gulch
Spouses and significant others included.

Wednesday, November 20

7 A.M.

Spouses and significant others included.

8 A.M.

Setting and Achieving Five-Star Process Standards in the Green Industry
James Cali

9 A.M.

Team-Building Exercise
Special activity for spouses and significant others.

10:15 A.M.


10:30 A.M.

When I Realized Operations Is Bigger Than Me
Marty Grunder

11 A.M.

Operational Excellence: Execution, from Management to Your Field Teams and Back
Jason New


Enjoy Bachelor Gulch and Avon on Your Own

6:15 P.M.

Walk to Dinner

6:30 P.M.

Dinner in Bachelor Gulch
Spouses and significant others included.

Thursday, November 21

7 A.M

Spouses and significant others included.

8 a.M.

Training for Operational Excellence: Tactical Approaches to Drive Standards in 2019

8:45 A.M.

Building Your Team for Excellence
The Ritz-Carlton Team

10:15 A.M.


10:30 A.M.

Legal Documentation and Why It Matters in the Green Industry
Vince Torchia, Vice President, The Grow Group

11:15 A.M.

The Wrap-Up
Marty Grunder

Event Details


  • $1,495 per person

  • $495 for your spouse or significant other

Includes the welcome reception on Tuesday and dinner on both nights, as well as breakfast both mornings. Hotel, travel, and other meals are not included. Spouse/Significant other registration does not include the educational sessions.


We have secured a special room rate of $159/night at the Ritz-Carlton; typically these rooms are as much as $1,195/night. If you are planning to stay longer, you may enjoy this rate three days before and three days after the retreat. To book your reservation, please call the resort line directly at 970.748.6200 and mention you are attending The Grow Group Elite Retreat.


You may fly into Denver International Airport (DEN) and travel by car or shuttle to Bachelor Gulch; the drive is two and a half hours, with magnificent scenery. Both American and United Airlines provide direct service to Eagle County Regional Airport (EGE), which is just 35 minutes away by car or shuttle.

Enjoy All That Bachelor Gulch and Avon Have to Offer

We have purposely built free time into the Elite Retreat schedule so you can take advantage of the outdoor—and indoor!—paradise that is Bachelor Gulch and the surrounding town of Avon. What’s more, you can extend your stay up to three days before and/or after the retreat at the reduced hotel rate and make a real vacation out of your trip.


We’re happy to answer them. E-mail, or call the office at 1.866.478.6337.

Come out on top in Colorado.