As owners grow their businesses, one challenge they face is how to remain connected to their team members and how to ensure the company culture does not get eroded as they add more and more people to the payroll. What comes naturally when you’re small gets considerably more complicated as you scale up.
When you’re caught up in the immediate day-to-day demands of closing sales, delivering jobs on time and on budget, and turning a profit, it can feel like there aren’t enough hours in the day to get done all that you need to.
Training becomes an afterthought, a luxury, a to-do item you put off and off and off, or address only reluctantly and half-heartedly before crossing it off your list and moving on. But the truth is you can’t afford to skimp on training, especially during our industry’s high season. Here are four keys to delivering effective training and optimizing your investment in it: