Operations

Don’t Let Poor Communication Get in the Way of Great Performance

Don’t Let Poor Communication Get in the Way of Great Performance

One lesson we’ve learned over the years at Grunder Landscaping Co. is just how much poor communication can get in the way of great performance.

No matter how much energy and effort you devote to installing and maintaining landscapes, if your team members aren’t communicating with each other and with your clients, you’re going to have problems.

Speed Kills but Efficiency Saves

Speed Kills but Efficiency Saves

This week I checked in with Jason New, a green-industry executive coach and one of our ACE Peer Group facilitators, to find out what landscape companies need to be paying attention to this time of year and what we can all do to get better.

With more than 20 years’ experience at leading companies in our industry, Jason is an expert at operational efficiency and at identifying areas that require change and need reinforcement. I’ve learned a lot from him, and our ACEs have too.

Here he shares two small but critical steps you can take this week to work smarter and drive results:

Silent Profit Killers

Silent Profit Killers

I’m sitting down to write this column after having just wrapped up an exhausting, inspiring, whirlwind tour around and across the country, speaking to and coaching green-industry pros who are all striving to get better.

We spent a lot of time talking about vision, mission and core values, about finding prospects and closing sales, and about leadership. These factors are all critical to success. Mastering them can be the difference between a mediocre business and an extraordinary company. That’s why I never shut up about them, both in my work with landscape professionals and at my own landscaping company.

But it’s also true that you can get these things right and still not find yourself in the black at the end of the season. Why? 

Get the Most Out of Training

Get the Most Out of Training

When you’re caught up in the immediate day-to-day demands of closing sales, delivering jobs on time and on budget, and turning a profit, it can feel like there aren’t enough hours in the day to get done all that you need to.

Training becomes an afterthought, a luxury, a to-do item you put off and off and off, or address only reluctantly and half-heartedly before crossing it off your list and moving on. But the truth is you can’t afford to skimp on training, especially during our industry’s high season. Here are four keys to delivering effective training and optimizing your investment in it: