Culture

Are You Losing Valuable Employees?

Are You Losing Valuable Employees?

Many of us who are owners or managers teach our teams to stand out from the competition by always doing a little more for our clients—taking their trash cans in, picking up their newspaper, saying hello, please, and thank you. But how many of us regularly and reliably apply this same approach internally? How many of us look for and remember to practice small acts of appreciation for our team members?

How Do You Train New Hires for Success?

How Do You Train New Hires for Success?

With the ongoing labor challenge in our industry, nearly all of us are in a continual state of flux, losing team members and adding new ones. Many of our new hires do not have a lot of experience in landscaping, and sometimes it turns out that those that do have it learned bad or insufficient practices at another company that now have to be unlearned. This makes having a deliberate and . effective training program critical.

Don’t Let Poor Communication Get in the Way of Great Performance

Don’t Let Poor Communication Get in the Way of Great Performance

One lesson we’ve learned over the years at Grunder Landscaping Co. is just how much poor communication can get in the way of great performance.

No matter how much energy and effort you devote to installing and maintaining landscapes, if your team members aren’t communicating with each other and with your clients, you’re going to have problems.

How to Improve Your Team’s Performance

How to Improve Your Team’s Performance

Recently, I was conducting an onsite consultation for a landscaping company whose owner had an ambitious vision for his business. He thought they were doing okay but he knew he could accomplish so much more if only his team were more engaged and invested in the company’s success.

Sound familiar? I hear this a lot. And every time I do, I ask the owner what it is he or she is doing to foster and drive that engagement.

Building a Smarter Future for Your Company

Building a Smarter Future for Your Company

We can’t grow our companies without hiring and nurturing young people, and without being open to their ideas and insights. I was reminded of this again this week when I headed out to Brigham Young University in Salt Lake City to spend some time sharing what I know about our industry with the students in their top-notch horticulture program. As much as I hope I helped them, they helped me to see the challenges we’re facing at Grunder Landscaping in new ways: