How to Get Your Team to Give It Their All

One question I hear again and again from the landscaping pros I coach and consult with is how can they get their teams to think like an owner. How can they get them to care as much as they do about the bottom line? How can they get them to give the job their all rather than just punch the clock? My answer is always.

Are You Making This Costly Mistake?

The other day I finished up what I had to get done at the office and made a mad dash for the fitness class I take with my wife. The gym is located in a busy shopping and restaurant complex and it’s always a challenge to get there and get parked in time. So naturally I was a bit frustrated when I pulled into the lot.

Ordinary Acts Can Lead to Extraordinary Results

Lawn & Landscape April 2018 By Marty Grunder Every year I partner with the National Association of Landscape Professionals to deliver sales boot camps for green industry professionals who want to sharpen their skills and improve their closing rates. I just got back from events in Dallas and Philly where we had a great.

When the Going Gets Tough

Ohio Nursery & Landscape Association The Buckeye May/June 2018 By Marty Grunder What a spring—or, more accurately, what spring? The weather in Ohio has not been kind to our industry this year, with snow continuing to fall even in April. It’s safe to say we are all behind on our schedules, leaving us scrambling to make.

The Secret to Accountability

In my work as a consultant to hundreds of landscape pros over the years, I have listened to the issue of accountability come up again and again. How, other business owners ask me, can they hold their teams to the tasks they’re assigned and the results they need to deliver? How should they address underperformance? How.

Looking for a Sure-Fire Way to Save Time? Screen Your Prospects Effectively

We are all in search of ways to save time, myself included, and there’s no shortage of tips and tricks business owners have come up with for freeing up more hours in the week. I am always open to trying new approaches—you can’t grow if you won’t change—but I’ve also found that when it comes to screening prospects, you.

Offer Your Undivided Attention

Everywhere you go and everywhere you look these days, you see people transfixed by their cell phones. You go to pay for new running shoes and you have to wait for the young woman at the register to finish texting before she’ll ring you up. You’re sitting in a restaurant wondering why your order is taking so long and.

How to Onboard Your New Hires

Lawn & Landscape April 2018 By Marty Grunder Happy spring! I hope this month finds you getting outside a lot, for work and play. We had a long, cold winter in Ohio, and nothing feels better now than some time in the sun. Nearly everyone in our industry is crazy-busy right now, and most of us have recently brought new.

Don’t Overlook This, No Matter How Busy You’re About to Get

Happy April! Where I live in Ohio, it’s felt like spring has taken forever and a day to get here. It’s finally starting to warm up and the sun is at last peeking out, which means successful landscaping companies are about to get very busy. This is obviously great for business, but it can also be very taxing on our.

How Does a Small Company Beat a Big Competitor?

Where I live, there are two grocery stores in town that are intently focused on a higher-end clientele: Whole Foods, the national chain recently acquired by Amazon, and Dorothy Lane Market (DLM), a locally owned and operated grocery that’s now celebrating its 70th year. I find these two businesses particularly.