This time of year, many landscaping companies are at their busiest, and owners and managers are often at their most stressed. With so much on the line, you’re intently focused on execution—you have to be!—so when a team member doesn’t perform a task or deliver on a project the way you want them to, there’s a real temptation to swoop in and just do it yourself.
In this week’s Great Idea, The Grow Group’s Vince Torchia explains why you should resist the urge to do this and shares a smarter way to respond instead: