Emily Lindley

How to Manage Underperforming Team Members

At GROW! 2020 in Charlotte last February, LOVING president Mike Haynes pointed out that the majority of people don’t come into work in the morning wanting to do a bad job that day. Most people, in fact, strive to do good work. But sometimes their efforts fall short, and you as a manager have to address the issue. How.

How to Get in Front of More Prospects

We know from our experience at Grunder Landscaping that it’s often much easier to land a sale when you can actually get in front of a prospect. Yet it can be a real challenge to convince folks to meet with you and to find time on their busy schedules. In this week’s Great Idea, I share four tactics to help you improve.

What Are You Doing to Win Repeat Business?

It’s hard to believe it’s September now, with fall just around the corner. Despite all the challenges the coronavirus has presented, we’ve been tremendously fortunate at Grunder Landscaping to have had a strong summer, fueled by our dedicated team and valued clients. I hope you’ve had a winning season, too. At GLC,.

How Grunder Landscaping Customizes Their Trucks for Success

At Grunder Landscaping Co., we recently added a new truck to our fleet. It’s a Kenworth, the second one we’ve purchased as we gradually retire some of our older vehicles. In this week’s Great Idea, I wanted to take a couple minutes to show you how we’re customizing this vehicle to maximize our efficiency and equip our.

Put Everything in Its Place

A couple of weeks ago I shared how Grunder Landscaping prepares the night before to make our morning roll-out more efficient. This week I want to add to that by showing you how we maintain an orderly shop. When you have a place for everything and everything is in its place, you reduce chaos and your indirect time. And.

How to Reduce Warranty Calls and Increase Sales

This time of year, when temperatures soar, we see a lot of plants on residential and commercial properties struggling to survive. Like many landscaping companies, at Grunder we provide a one-year warranty on all the plants we install, along with detailed care instructions. But not every client follows the.

Plan Ahead to Get Ahead

Every truly successful landscaping company I’ve visited or consulted with over the years has had an efficient and effective system in place for their morning roll-out, or has quickly had to figure out how to drastically improve theirs. Without one, you are setting yourself up for endless hours of wasted time and.

Lead with Compassion

Summers in southwest Ohio, where Grunder Landscaping is based, are hot and humid, which presents an ongoing challenge for our crews. Their work is physically demanding, and it becomes even more so when the temperature soars into the 90s and sometimes tops 100. And I know this is nothing compared to what our friends in.

How Long Do You Take to Return a Sales Quote?

During our virtual Sales Bootcamp last month, sales pros from across the country told us one of the biggest challenges they face is getting accurate and complete quotes back to their prospects as fast as they’d like to. They’re right to be concerned about this—speed matters. Studies show that 35–50% of sales go to the.

Plan for Fall

We made it through the peak of our busy season at Grunder Landscaping Co., but there’s always a new challenge just around the corner. We woke up Wednesday morning to a power outage, which made for an unusual morning roll-out. It wasn’t easy, but fortunately the tools we’ve implemented in the last several months to.