Happy April! Where I live in Ohio, it’s felt like spring has taken forever and a day to get here. It’s finally starting to warm up and the sun is at last peeking out, which means successful landscaping companies are about to get very busy.
This is obviously great for business, but it can also be very taxing on our teams, whose hard work we rely on. Many of us have at least a few stand-outs on staff whose leadership and skill form the backbone of our companies and whom we depend on to deliver on the major projects. These invaluable employees see the big picture and the small detail, they fix problems before they take root, and they’re proactive rather than reactive. Hopefully you’re already doing a good job of rewarding these people, in word and deed.
But it’s important to remember there are many roles on a high-functioning team, and they’re each important in their own way. It’s easy to lose sight of this when we get busy and stressed—which is, ironically, the time when we can least afford to. Why? Because the third guy or gal on a crew who shows up on time every day and efficiently accomplishes the very necessary tasks like mowing and edging is crucial to your success too. Their work matters, and you should ensure they know you know that.
So take some time this week to think about what you’ll do this busy season to recognize all your team members and show your appreciation for the hard work they do. Maybe it’s writing them personal thank-you notes, or bringing them lunch on a job site, or singling out individual contributions at an all-team meeting. Whatever it is, just do it—no matter how busy you get.